My Reviews
Rachel goes out of her way to make the process of buying a home as seamless as possible. She is quick to respond to questions or requests and is knowledgeable and approachable. Highly recommend!
Rachel was outstanding in all areas of not only this transaction but also in our overall Lake House search. She always went over and above with any of our requests. Including “FaceTime” walkthroughs of numerous homes, her availability for any and all follow-up issues, and her patience with our continual questions and requests.
In addition, her recommendations for both an Outstanding Real Estate Lawyer and a phenomenal Home Inspector proved to be invaluable given the fact that we were working from out of state.
Last, but certainly not least, she is a caring, kind, patient, and professional Real Estate agent that I would highly recommend to any and everyone.
It was a pleasure working with Rachel. To her credit the process of selling property was stress-free. Rachel knew the legal requirements for real estate transactions and provided guidance throughout the process. She was very responsive and kept me informed. Thank you, Rachel.
We are happy with the services Rachel Willow provided. We could not have sold our property without the services of Rachel and her company.
Rachel went above and beyond for us. We were looking at listings from out of town. Rachel agreed to visit potential homes and Facetime with us on-site. This helped narrow our search down when we did make it to town. This was a lot of legwork for a family that she had not even met yet. We are very happy with our new home.
Rachel was a great realtor to work with and I highly recommend her!
5 Stars! Selling our house with Rachel was a very efficient process. From our first meeting to special requests were all handled professionally with no delays. Rachel handled the challenges very well, right up to closing. I certainly would recommend Howard Hanna's Rachel Willow to help you buy or sell your home.
I highly recommend Rachel as the Realtor to call when you are selling or buying a home. She is very personable. professional and knowledgeable.
Rachel is very professional. She is able to steer through complicated issues without any real problems and always has her client’s best interests and concerns in mind.
Rachel was terrific in listing our home and expediting the sale. She was responsive to all of our questions and requests, and very proactive in dealing with all the details for a smooth sale and closing process. We highly recommend her!
Rachel was my realtor for my purchase of a vacation home. She is very professional, knowledgeable, and friendly. I was completing the transaction from out-of-state, and by demonstrating her comprehensive understanding of all steps of the process, Rachel quickly put me at ease. She was quickly responsive to all questions, and no inquiry was trivial to her. I wouldn't hesitate to recommend Rachel!
Rachel did a great job for us, especially in regard to setting the sales price. Her attention to detail and her accessibility were especially appreciated.
Very good sales lady, professional, and very knowledgeable of the market. Always available for any questions if needed. I will refer to my friends.
Thank you for completing three tough closings and sales. Never a dull moment but Rachel remained composed and very professional throughout. I’ve sold many homes in my 65 years and would confidently recommend Rachel as one of the best!
By far, Rachel was the best realtor I've ever dealt with. She was professional, knowledgeable, respectful, and honest. I would highly recommend her!
Rachel is a very good salesperson -knowledgeable!
Rachel is very knowledgeable and professional regarding real estate. I chose Rachel to list my condo in Chautauqua Institution because I knew she would work hard to get it sold. Rachel communicates with me every time I have a question or concern right away. Rachel is a very caring Realtor and I highly recommend her to anyone selling or buying a home!
Rachel Willow is a true professional. She communicated every step of the way and made it an effortless transaction. Her attention to detail and friendly manner eliminated the stress of the process. We are thankful for her patience and expertise.
Rachel provided the most professional atmosphere. She was there for all my questions. She always responded in a timely manner. She was courteous, kind and patient. I would recommend all my friends and family to seek the services of Rachel Willow and Howard Hanna Holt Realty.
Rachel was wonderful to work with. Highly knowledgeable, professional, great personality.
Rachel was so great to work with! She was always available, extremely knowledgeable and so helpful! We loved working with her, and we are so grateful for all her hard work!
Rachel was Excellent and Very Professional. She sold our house in less than 2 days for well over the asking price. We would highly recommend her.
Rachel Willow has helped us enormously from the moment of listing the condo to the sale and closing. Her biggest asset is prompt communication to all questions and keeping me updated at every step of the process. I will definitely recommend Rachel if anyone is considering a real estate transaction.
Rachel is very professional and knowledgeable in real estate transactions. She is very personal and customer-focused
Rachel was awesome! She was very patient with us and showed us many homes. It took us a while but we found the perfect home with Rachel's help. She knew exactly what we were looking for and showed us home before it hit the market!
Responsive, energetic, and knowledgeable. Working a deal from out of State can be tricky. I would use Rachel on another purchase and that says it all. Charlotte from Nashville, Tn.
Selling a much-loved family vacation home has been an emotional experience. But Diana Holt and Rachel Willow made it as easy as possible. Diana suggested a strategy for selling that resulted in multiple offers in just a few days, and her experience at negotiating led to a favorable outcome. Diana and Rachel attended to details that I could not (being in another state) while shepherding the transaction all the way to closing. Throughout the process, both Diana and Willow were easy to reach and dealt with questions promptly. My highest recommendation goes to Diana Holt and Rachel Willow - five stars!
5 stars! Rachel was a pleasure to work with. From the first call outlining our hopes for land with Lake Erie views, there were frequent communications with options, until the land we were searching for became available. Then from the time of the offer until the final closing, Rachel was always a readily accessible resource and advocate.
Rachel from the moment we met was very professional in all aspects of this transaction. She is very knowledgeable and has great advice on how to navy the buying (and I am sure) the selling of your next home. A BIG shout out to Howard Hanna Holt company.
Rachel is an excellent, experienced, professional agent who goes the extra mile to help her clients. She pays attention to detail; is quickly responsive to all communications; gets the job done and resolves issues that are barriers to a win-win solution. We were fortunate to work with Rachel before during and just after the birth of her child. We were surprised by how attentive she was to our needs, even with the new baby! We were also very fortunate to meet and work with another distinguished, agent, Kathryn - her mom, who filled in as necessary, and gave us great remodeling ideas for our newly purchased property. I would highly recommend Rachel or Kathryn to anyone requiring real estate services. Overall, we had a very positive experience working with the Hanna - Holt agency.
Rachel was an absolutely wonderful agent. She was able to walk me through each step even working with me all the way across the country. She answered any and all questions I had and fought for my needs every step of the way. I thank her immensely for all her hard work in this purchase. I am thrilled with my new house!
This is the second real estate transaction that Rachel has handled for us. She is without question always on top of her game! She is very helpful and her response time is always fast. She pays attention to details and is always willing to help where she can. If you are in the market to buy or sell a home look no further, Rachel is your gal. Don’t hesitate, she will not disappoint!
Purchased property from Florida. Rachel was very helpful.
I can’t thank Rachel enough, the way she handled every aspect of this purchase was timely and professional. If I need anything in the future I will be contacting her.
Rachel was very easy to work with, responsive to our questions and needs, and helped us close on our first vacation property. We couldn’t have done it without her!
Rachel was an excellent realtor, especially considering we were not in NY for most of the process. She was flexible, available, and client-oriented. We appreciated how she listened and responded to our specific needs...from virtual showings to the negotiations, to the final virtual walkthrough. In these crazy Covid times, we couldn't ask for a better extension of ourselves to help this process to a successful purchase of our new vacation condo. Definitely ask for Rachel at HH if you are interested in properties in the southern tier of NY.
Rachel was by far the best real estate agent we have ever worked with! Her patience and sense of humor made finding a home a wonderful experience.
Rachel did an excellent job selling my home. We began the process just about the time that COVID became an issue. She was extremely patient, waiting until I figured out just how to do the sale in the midst of chaos. When we made the decision to list, she hit the ground running. My home sold within 2 days. We were both thrilled. She also held my hand while waiting for closing, etc. Great job, Rachel! I recommend you whenever I get the chance
Rachel is an excellent realtor. She is knowledgeable and returns phone calls quickly. She also was very helpful in finding out any questions we had if she didn’t know the answer. Rachel is also a very friendly and outgoing person. I would highly recommend her if your looking to buy or sell a home.
Rachel did a great job for me - especially during trying times. She did what she said she'd do, held my hand, encouraged me, and sold the house in record time -- and for a great price. I've already recommended her.
I will repeat....she is the best realtor in Western New York.
My recent experience buying a cottage with Rachel far exceeded my expectations. I have worked with more than a few real estate agents over the years and Rachel is by far the most diligent, honest, and hard-working that I've ever seen. I am the type of person that pays attention to detail and it's been hard to find an agent that operates the same. She always responded to my questions quickly and efficiently regardless of the time of how insignificant it may have been. If you are looking for a real estate agent that will always have your best interest at heart and get the job done for you look no further, Rachel is your gal!
Rachel was great to work with. We would recommend Rachel for anyone looking to buy or sell a home. Very Professional!
Rachel was very professional during such a difficult and changing time. She was very helpful during the whole process from start t finish and made it a very easy transition for us. She helped us find the perfect fit after looking at multiple homes. I would highly recommend working with Howard Hanna Holt and Rachel Willow when looking for your home.
Rachel was definitely a 5-star agent. During these difficult times in showing a home, she went above and beyond to make herself available to me. Every inquiry I made (and there were many) were always answered immediately. She is professional, prompt and very knowledgeable in her field. It was a pleasure to work with her.
Rachel has been responsive. helpful and a pleasure to work with. She stayed in contact on a frequent and regular basis but never becomes overbearing. A perfect liaison between buyer and seller, Rachel is friendly, honest and carries herself with great integrity!
Thank you so much for all that you did to help us with our "near" real estate transaction. You went above and beyond - WAY BEYOND- and we are very appreciative.
We loved working with Rachel! She excelled in so many areas. She lined up all the showings requested and recommended others that were similar. During the viewings, her input was very helpful. She answered all our countless questions, and believe me, we had a LOT! We are from out of the town, so it was critical for us that we had someone local, like Rachel. She helped us with lining up the local services, like the attorney and inspector, and introducing us to the property management group. She did an amazing job of keeping in touch with us over the course of the process and was always SO responsive. We can't thank her enough for everything she did to help us find our dream get-away place!
Thank you for your time and kind words. We really appreciate you helping us. Mary always spoke highly of you. Thanks again for helping our family.
Rachel is an exceptional sales agent. She went above and beyond to find our summer home and has stayed in contact after the sale. I would highly recommend her for finding your home and we will use her again should the opportunity arise.
Absolutely wonderful. Rachel was very informative, kept me up to date with anything new or going on, very quick to get back to me on anything that I needed to know, and any questions I had she had an answer. Highly recommend.
I was impressed with Rachel when she helped us with the listing of our condominium in Edgewater and her continued communications with us which is so important to a seller.
Absolutely 5 Star! Rachel has been outstanding to work with. She is very responsive and considerate when it came to my needs and concerns and addressed them in a very timely way! If you're looking for someone that is easy to talk with and responsive to your needs you absolutely must REQUEST to speak with Rachel. My daughter loved her...and that's saying something. Thanks again, Rachel! We really appreciated our buying experience with you and will look forward to working with you again in the future!
Thank you for everything! It certainly was stressful there for a while and I apologize for that. But we got the job done - as you promised!